How the intake works

PaulsGuide asks a short series of structured questions about your injury — the same facts an attorney needs to evaluate your claim. Here is every step, what we ask, and why it matters. It is free, you stay anonymous until you choose to share more, and nothing is sent to attorneys until you decide.

  1. Step 1 of 17

    Select the type of incident

    What we ask

    • Auto Accident
    • Truck Accident
    • Motorcycle
    • Hit by a Vehicle
    • Slip & Fall
    • Dog Bite
    • Medical Malpractice
    • Defective Product
    • Workplace Injury
    • Something Else

    Why this matters

    The kind of incident — car crash, slip and fall, dog bite, malpractice — sets the legal rules that apply to your claim. Each type has its own deadlines, evidence needs, and damages available. Picking the right category points your claim toward attorneys who handle that exact kind of work.

    What this helps with

    • Different incident types follow different laws
    • Goes to attorneys who handle this kind of claim
    • Shapes the evidence and damages worth pursuing
  2. Step 2 of 17

    On what date did the injury happen?

    What we ask

    • Select a Date
    • Today
    • This Week
    • This Month
    • 1-4 Months Ago
    • 3-6 Months Ago
    • 6-12 Months Ago
    • Over a Year Ago

    Why this matters

    Every state sets a deadline for filing an injury claim, called the statute of limitations. The clock usually starts the day of the incident. Knowing when it happened tells an attorney how much time is left and how fresh the evidence still is.

    What this helps with

    • Every state has a filing deadline
    • Earlier dates mean more time is at stake
    • Recent incidents preserve witnesses and records
  3. Step 3 of 17

    Select the type of location

    What we ask

    • Road / Highway
    • Parking Lot
    • Workplace
    • Store / Business
    • Private Home
    • Hospital / Clinic
    • Outdoor / Park
    • Other Location

    Why this matters

    Where you were hurt points to who may be responsible. A workplace, a store, a private home, and a public road each pull in different parties, different insurance, and different rules.

    What this helps with

    • Identifies who may be liable
    • Public and private property follow different rules
    • Helps locate surveillance and incident reports
  4. Step 4 of 17

    Select the state where this occurred

    Why this matters

    State law controls personal injury claims. The state where you were hurt sets the filing deadline, the shared-fault rules, any cap on damages, and which courts can hear the claim.

    What this helps with

    • State law governs your claim
    • Each state has its own filing deadline
    • Confirms which attorneys are licensed to help
  5. Step 5 of 17

    Enter or select the city

    Why this matters

    The city and county determine the courthouse your claim would be filed in. Local jury values, court schedules, and police departments all vary, so this affects strategy and timing.

    What this helps with

    • Sets the venue where your claim would be filed
    • Helps locate the right police report
    • Local jury values guide settlement expectations
  6. Step 6 of 17

    Select any injuries you have

    What we ask

    • Head / Brain
    • Neck / Whiplash
    • Back / Spine
    • Broken Bones
    • Lacerations
    • Soft Tissue
    • Internal Injuries
    • Other Injuries

    Why this matters

    The type of injury drives the value of your claim. Broken bones, head trauma, soft tissue, and internal injuries each carry different treatment paths and damages. Listing every injury keeps the claim from being undervalued.

    What this helps with

    • Every injury adds to the total claim
    • Head, spine, and internal injuries raise claim value
    • Tells your attorney which medical records to request
  7. Step 7 of 17

    Which is harder because of your injury?

    Why this matters

    Pain on its own is hard to prove. What you can no longer do — work, sleep, drive, care for your family — is concrete evidence of how the injury changed your life. This information supports pain-and-suffering damages.

    What this helps with

    • Documents real-world impact
    • Supports pain and suffering damages
    • Captures loss of enjoyment of life
  8. Step 8 of 17

    How often are these problems affecting you?

    Why this matters

    Occasional discomfort and daily limitation lead to very different claim values. Frequency shows whether the injury is healing or lasting and whether future care should be part of the claim.

    What this helps with

    • Separates short-term from lasting injuries
    • Supports claims for ongoing and future damages
    • Builds a credible recovery timeline
  9. Step 9 of 17

    Which of the following apply:

    What we ask

    • Evaluation / stabilization by EMS on scene
    • Transported by ambulance
    • Treated at Urgent Care
    • Treated at Emergency Department
    • Hospital admission
    • Surgery performed
    • Broken bone treated w/ cast, splint, brace
    • Therapy started
    • Chiropractic treatment
    • Prescription pain medication or injections
    • MRI / CT
    • Specialist involved
    • Home health aides or inpatient rehab
    • Other treatment

    Why this matters

    Medical treatment is the backbone of an injury claim. Insurers measure injuries by the care received. Every ER visit, hospital stay, doctor visit, and urgent care trip becomes part of the medical record that supports the damages.

    What this helps with

    • Medical bills count toward your damages
    • Treatment records prove the injury is real
    • Level of care signals how serious the injury is
  10. Step 10 of 17

    Ongoing Treatment / Needs

    What we ask

    • Primary Care Physician
    • Surgical Follow-Up
    • Pain Management Specialist
    • Other Specialist Doctor
    • Chiropractor
    • Therapy
    • Future Surgery
    • Special Equipment
    • Home Life Recommendations
    • Treatment Has Ended
    • Other

    Why this matters

    Claims settle for more when injuries need continued care. Therapy, future surgeries, equipment, and life-care needs become future costs that belong in the settlement demand.

    What this helps with

    • Future medical costs belong in your claim
    • Ongoing care signals a lasting injury
    • Equipment and life-care needs raise claim value
  11. Step 11 of 17

    On what date did treatment begin?

    What we ask

    • the same day
    • the day after the injury
    • within a week of the injury
    • more than a week after the injury

    Why this matters

    A gap between the incident and treatment is the first thing insurers attack. Same-day or next-day care strongly ties the injury to the incident; longer gaps need a clear explanation.

    What this helps with

    • Closes the gap insurers look for
    • Same-day care strengthens the link to the incident
    • Lets your attorney address any delay up front
  12. Step 12 of 17

    Who do you think was at fault?

    What we ask

    • Someone Else
    • Shared Fault
    • Not Sure

    Why this matters

    Fault decides who pays. Some states reduce recovery if you share blame, and a few block it entirely. Your honest view of what happened helps your attorney investigate every possible responsible party.

    What this helps with

    • Determines who can be held liable
    • Shared fault often still allows recovery
    • Guides the investigation into all parties involved
  13. Step 13 of 17

    Insurance related to this incident

    What we ask

    • Their Insurance
    • My Insurance
    • No Insurance
    • Full Tort
    • Limited Tort
    • Underinsured / Uninsured Motorists Provision
    • Not Sure

    Why this matters

    Insurance is almost always where any settlement comes from. Knowing whose policies are involved sets the realistic ceiling on recovery and tells your attorney where to direct the claim.

    What this helps with

    • Insurance is the primary source of payment
    • Multiple policies can stack to increase recovery
    • Tort selection (in some states) affects what is recoverable
  14. Step 14 of 17

    Select how this has affected your life

    What we ask

    • Missed Work
    • Lost Job
    • Can't Do Daily Tasks
    • Ongoing Pain
    • Medical Bills
    • Emotional Distress
    • Requires Job Modification or Special Equipment
    • Not applicable

    Why this matters

    An injury claim covers more than medical bills. Lost wages, lost jobs, ongoing pain, and emotional distress are all compensable. The fuller the picture, the more complete the demand to the insurer.

    What this helps with

    • Lost wages and earning capacity are recoverable
    • Pain and suffering are compensable damages
    • Documents how the injury changed your life
  15. Step 15 of 17

    What are your estimated out of pocket expenses?

  16. Step 16 of 17

    Share any additional details about what happened

    Why this matters

    Your account in your own words adds context that no form can capture. Details about what you saw, how it happened, and how it has felt since help your attorney spot leads and build a stronger claim.

    What this helps with

    • Captures details no form can ask
    • Helps your attorney find leads and witnesses
    • Adds the human story behind the facts
  17. Step 17 of 17

    What evidence may exist

    What we ask

    • Pictures or video
    • Someone admitted fault
    • Someone was cited (traffic, safety/OSHA, or other violation)
    • Independent witnesses (names & contact info)
    • Evidence that could disappear if not preserved

    Why this matters

    Evidence wins claims. Police reports, photos, witness names, and medical records lock in the facts before memories fade and scenes change. The more your attorney has at the start, the stronger the position.

    What this helps with

    • Evidence preserved early is hardest to challenge later
    • Photos and reports document the conditions at the time
    • Witnesses and medical records back up your account

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